Update Monday, March 9 at 8:40 AM
WES' online and automated phone/text utility payment systems were temporarily unavailable from February 6 to March 5 due to a nationwide system outage.
As of March 5 at 11:59 PM, services have been restored. No late fees were assessed during this time. You do not need to re-enroll into Auto Pay. If you need to change your credit card information for Auto Pay, please log in, then click on "Manage Auto Pay”.
Thank you for your patience and understanding during the payment system outage.
Update Monday, March 9 at 8:40 AM
WES' online and automated phone/text utility payment systems were temporarily unavailable from February 6 to March 5 due to a nationwide system outage.
As of March 5 at 11:59 PM, services have been restored. No late fees were assessed during this time. You do not need to re-enroll into Auto Pay. If you need to change your credit card information for Auto Pay, please log in, then click on "Manage Auto Pay”.
Thank you for your patience and understanding during the payment system outage.